Frequently Asked Questions

With Nexlead, you can access company data from over 150 countries worldwide. We have detailed data especially for Turkey, European Union countries, America, China, India and Middle Eastern countries. We provide company profiles, contact information and sectoral analyses for each country.

Nexlead has an extremely user-friendly interface and requires no technical knowledge. Thanks to its intuitive design, you can search, apply filtering and export results with just a few clicks. We also offer interactive guides and video tutorials for every new user. Our customer support team is always ready to help.

Nexlead can be used in many sectors such as textile, food, automotive, chemical, machinery, electronics, furniture, construction materials and more. Any company engaged in B2B trade can benefit from our platform. It is an ideal solution especially for manufacturers and distributors.

Nexlead works with real-time scanning technology, not data storage logic. We pull current data 24/7 from reliable data sources to ensure you always access the freshest information. There are no old databases or stale data in our system. Thanks to live scans from sources such as Google, Yandex, LinkedIn and company websites, you access real-time data updated every day.

At Nexlead, we offer two different packages according to your needs: Starter and Professional. The Starter package allows you to scan in a single country of your choice and is optimized for companies selling local products/services. The Professional package allows you to scan in all countries and is developed for companies engaged in global import-export. Both packages include custom reporting features. Our packages are offered for 6-month or annual periods. Payment options include credit card (with installment option) and Wire Transfer/EFT. Special discounts are applied to Wire Transfer/EFT payments. You can test the platform with a free demo and choose the most suitable package for you.

Yes! You can explore all modules in our demo account for free by verifying your phone number. No credit card information required. With the demo account, you can get a close look at the platform's features.

We offer credit card (with installment option) and Wire Transfer/EFT payment options. All payment transactions are secured with SSL certificate. Our packages are offered for 6-month or annual periods. Special discounts are applied to Wire Transfer/EFT payments.

If you are not satisfied within the first 7 days, your money will be refunded. During this period, you can evaluate the platform and decide whether it is suitable for you.

Yes! We offer customized solutions for large-scale businesses and companies with special needs. We can provide custom data analysis, consultancy services and flexible pricing options. For detailed information and special offers, you can contact our sales team.

Thanks to Nexlead's WhatsApp integration, you can easily send messages to potential customers you find. The system enables you to communicate in compliance with legal and ethical rules. You can create message templates, send personalized messages and track responses.

We do not currently offer API integration. However, you can easily export your data in Excel (.xlsx), CSV and PDF formats to your own systems. For large-scale companies, you can contact our sales team about custom integration solutions.

You can export data in Excel (.xlsx), CSV and PDF formats. We offer special tools for bulk download operations. You can also create customized report formats and save templates.

Yes! For detailed information about CRM integration, you can contact our team.

Currently, our web-based platform works responsively on all mobile devices. Our native mobile applications for iOS and Android are under development and will be released soon. You can use the web platform from your mobile browser without any problems.

Yes, Nexlead is fully compliant with KVKK (Personal Data Protection Law) and GDPR. All your data is encrypted with SSL certificate and stored on secure servers. We protect your data with two-factor authentication, role-based access control and regular security audits.

All our data is collected from legal sources: We pull data from reliable sources such as Google, Yandex, LinkedIn and public corporate websites. We also work with licensed data providers. Our personal data collection processes are fully compliant with KVKK and GDPR.

Yes, all your data is automatically backed up daily and stored in different geographic locations. Thanks to our disaster recovery plan, the risk of data loss is minimal. You can request and download your backups at any time.

No! Your user information and search history are never shared with third parties. Our privacy policy is extremely strict. Your data remains only in your private account and only you can access it.

We provide customer support 24/7 via live chat, email, WhatsApp and phone. Our average response time is less than 2 minutes. We also offer self-service support with video tutorials, documentation and FAQ pages.

Yes! We offer a special onboarding process for each new customer. We make it easy to get started with live video training, interactive platform tour and sample case studies. We also offer special training sessions for companies using the Professional package.

Yes, all our support channels serve in both Turkish and English. Our support team works in your local time zone and we provide Turkish documentation.

Absolutely! We highly value customer feedback. You can submit your feature requests to our support team or vote on our product roadmap. Popular requests are prioritized and developed.